Insurance People insurance

Below you will find useful information relating to your Insurance People insurance policy. Insurance People insurance refers to the insurance policy, and is arranged by Aon New Zealand as the broker. The insurer for the respective policy can be found in the policy wording or on your policy schedule.

Need to lodge a claim? We make it nice and simple as most Home, Contents and Motor Vehicle claims can be lodged over the phone by contacting Aon New Zealand on Freephone 0800 50 90 90. Alternatively, you can complete a claim form below and email it to nz.insurancepeople@aon.com.

Have I got the right protection if something goes wrong?
The products we offer at Aon New Zealand will offer you the protection you need in the event of a claim. We are able to provide a premier insurance product at an affordable price.

How will my claim be handled?
Your claim will be handled by the insurer directly. You will be appointed a dedicated claims handler who will process your claim from start to finish, assisting you with any issues you may have on the way.

How easy is it to deal with Aon New Zealand?
We have a dedicated customer service team who can assist you with any queries you have about your cover. We are contactable by phone 8:00am to 5:30pm, Monday to Friday. For any urgent queries outside these hours, you will be forwarded directly through to the insurer for urgent claim assistance or arranging of new cover.

Protect your lifestyle and all the things you’ve worked so hard to buy. Make sure you can afford to repair or replace them by getting the right insurance mix for you. Taking care of what’s important - it’s what we do

IMPORTANT CHANGES TO MOTOR VEHICLE POLICIES

Effective 1st June 2018 for monthly renewable policies.
Effective 1st June 2018 for annual policies (upon individual renewal dates)
 
Following a recent review, Vero need to implement some product changes on the Motor Vehicle policy to help keep their business sustainable.

Some of the changes include the introduction of a windscreen and window glass excess and a new claim notification process.

For full details of the terms, conditions, limits and exclusions please refer to the policy wording and summary of changes below.
 

Click here to view the full policy wording

Click here to view a summary of changes